What are the Grocery, Meat and Drinks Benefits and how do I redeem them?
These Benefits provide vouchers (to the value stated in your policy) for you to use to purchase the food and beverages required for the funeral and related events. These vouchers are paid into a Checkers Money Market account for you to use at any Shoprite / Checkers or USave store. Once you have selected the […]
What is the Airtime Benefit and how do I redeem it?
The Airtime Benefit provides airtime to a prepaid cellphone number of your choice, to assist with funeral arrangements. Once you have selected the benefit on the link provided once your claim has been provided, and entered the prepaid cellphone number that must be topped, the airtime will automatically be loaded to that number.
Where do I go to get help regarding my benefits?
Contact our friendly Client Services department for assistance with any of the Value Plan benefits, or if you encounter any issues with the redemption process.
How do I go about redeeming my Value Plan benefits if my claim has been approved?
Once you have submitted the required documents, and the claim has been approved, you will receive an SMS with a link. This link will let you decide on which providers to redeem your benefits through If you would like to speak to an agent, you can call {number}, and they will assist you with your […]
Can I take the cash instead of the Value Plan benefit
A client has the option to receive ALL BENEFITS into the Shoprite/ Checkers/ USave Money Market. A client has the choice to select individual vouchers which are redeemable at our retail partners. A client also has the option to elect CASH for any, or all, of the benefits.
Are there any waiting periods applicable to the Value Plans?
Accidental Death Waiting Periods – No waiting period for accidental death on all plans. Cover starts as soon as the first premium is received. Immediate Dependant Waiting Periods – A FOUR (4) month waiting period applies for all Immediate Dependants in the event of natural death, this means that cover is provided for natural death once 4 consecutive […]
What about children? Up to what age are they covered?
Up to 6 child dependants can be covered under any NHB Immediate Dependants Value Plan. To be covered as a child, they must be your, or your spouse’s biological child; (traditionally or legally) adopted child or stepchild. Children can be covered under your NHB Immediate Dependants Plan as long as they are no older than […]
Who can I cover with the Prestige Teachers Value Plan?
Our Value Plans offer cover options for immediate and extended family members. You can choose to cover yourself and your immediate family (i.e. spouse and up to 6 of your children) for one low bundled premium from as little as R61.95pm. Benefits for immediate dependants include: Groceries Benefit Airtime Benefit Drinks Benefit Clothing Benefit Transport […]
What is the NHB Prestige Teachers Value Plan, and how does it work?
Our {MHA/NHB} Value Plans for Immediate and Extended Dependants are packed with benefits that provide practical assistance for the most difficult of times. We have taken the guesswork out of planning for a funeral, ensuring there is money allocated to buying food, drinks, transportation and more. As a Prestige Teachers Value Plan client, you have […]