Prestige Teachers
VALUE PLAN FOR IMMEDIATE AND EXTENDED DEPENDANTS
TAKE THE GUESSWORK OUT OF FUNERAL PLANNING
Provide money for buying food, clothing, transportation and more.
YOUR PLAN YOUR CHOICE
CHOOSE BENEFITS
YOUR PLAN YOUR CHOICE
CHOOSE CASH
IMMEDIATE DEPENDANT VALUE PLANS
One low premium covers you, your spouse, and up to 6 children*.
BEST VALUE
FAMILY PLAN
YOU + SPOUSE + CHILDREN
FAMILY PLAN +
YOU + SPOUSE + CHILDREN
PER MONTH
PER MONTH
R61.95pm
R76.95pm
MEAT
SHOPRITE, CHECKERS, USAVE
R3 000
R3 000
TRANSPORT
AIRLINK, INTERCAPE, UBER
R3 250
R3 250
GROCERIES
SHOPRITE, CHECKERS, USAVE
R1 350
R1 750
AIRTIME
CELL C, MTN, VODACOM, TELKOM
R300
R300
ELECTRICITY
VOUCHER FOR YOUR PREPAID METER
R800
R800
CLOTHING
PICK ‘N PAY, PEP
–
R1 500
DRINKS
SHOPRITE LIQUOR, CHECKERS LIQUOR (and all standard SHOPRITE, CHECKERS stores), USAVE
–
R600
FAMILY PLAN
YOU + SPOUSE + CHILDREN
PER MONTH
R61.95pm
R3 000 MEAT
SHOPRITE, CHECKERS, USAVE
R3 250 TRANSPORT
AIRLINK, INTERCAPE, UBER
R1 350 GROCERIES
SHOPRITE, CHECKERS, USAVE
R300 AIRTIME
CELL C, MTN, VODACOM, TELKOM
R800 ELECTRICITY
VOUCHER FOR YOUR PREPAID METER
BEST VALUE
FAMILY PLAN +
YOU + SPOUSE + CHILDREN
PER MONTH
R76.95pm
R3 000 MEAT
SHOPRITE, CHECKERS, USAVE
R3 250 TRANSPORT
AIRLINK, INTERCAPE, UBER
R1 750 GROCERIES
SHOPRITE, CHECKERS, USAVE
R300 AIRTIME
CELL C, MTN, VODACOM, TELKOM
R800 ELECTRICITY
VOUCHER FOR YOUR PREPAID METER
R1 500 CLOTHING
PICK ‘N PAY, PEP
R600 DRINKS
SHOPRITE LIQUOR, CHECKERS LIQUOR (and all standard SHOPRITE, CHECKERS stores), USAVE
ONLY A FOUR (4) MONTH waiting period for natural death applies to Immediate Dependant Value Plans » Want to learn more about waiting periods?
* Up to 6 child dependants can be covered up to the age of 25 years (if a registered full-time student).
EXTENDED DEPENDANT VALUE PLANS
Cover multiple extended family members for one low premium.
FREEDOM PLAN OPTION 1
1-4 EXTENDED DEPENDANTS
FREEDOM PLAN OPTION 2
5-8 EXTENDED DEPENDANTS
PER MONTH
PER MONTH
R86.95pm
R159.95pm
MEAT
SHOPRITE, CHECKERS, USAVE
R1 500
R1 500
TRANSPORT
AIRLINK, INTERCAPE, UBER
R3 250
R3 250
GROCERIES
SHOPRITE, CHECKERS, USAVE
R1 000
R1 000
AIRTIME
CELL C, MTN, VODACOM, TELKOM
R300
R300
FREEDOM PLAN OPTION 1
1-4 EXTENDED DEPENDANTS
PER MONTH
R86.95pm
R1 500 MEAT
SHOPRITE, CHECKERS, USAVE
R3 250 TRANSPORT
AIRLINK, INTERCAPE, UBER
R1 000 GROCERIES
SHOPRITE, CHECKERS, USAVE
R300 AIRTIME
CELL C, MTN, VODACOM, TELKOM
FREEDOM PLAN OPTION 2
5-8 EXTENDED DEPENDANTS
PER MONTH
R159.95pm
R1 500 MEAT
SHOPRITE, CHECKERS, USAVE
R3 250 TRANSPORT
AIRLINK, INTERCAPE, UBER
R1 000 GROCERIES
SHOPRITE, CHECKERS, USAVE
R300 AIRTIME
CELL C, MTN, VODACOM, TELKOM
A SIX (6) month waiting period for natural death applies to Extended Dependants Value Plans » Want to learn more about waiting periods?
VALUE PLAN WAITING PERIODS
Waiting Period For Immediate and Extended Dependants
A FOUR (4) month waiting period applies for you and all Immediate Dependants and SIX (6) months for Extended Dependants in the event of natural death. Cover for natural death starts after the 4th (Immediate Dependants) or 6th (Extended Dependants) consecutive premium is received AND a time period of 4 (Immediate Dependants) or 6 (Extended Dependants) months from when the first premium is received has passed.Additional VALUE PLAN INFORMATION
- We’ve partnered with well known retailers to provide the Value Plan benefits. Download benefit provider infographic →
- No waiting period for accidental death on all plans. Conditional upon the first premium being paid.
- No new waiting period where the policy serves as a replacement for an existing similar policy.
- Death as a result of suicide is excluded for the first 12 months of the policy.
- Premiums will not change for the first 12 months unless there are reasonable actuarial grounds to do so. Any change carries a 31-day notice period.
- *Child Dependants can be covered up to the age of 25 years if a registered full-time student.
- Terms & Conditions apply. For a full list of the Terms & Conditions, please refer to the Policy Schedule.
Frequently Asked Questions
What is the NHB Prestige Teachers Value Plan, and how does it work?
Our NHB Prestige Teachers Value Plans for Immediate and Extended Dependants are packed with benefits that provide practical assistance for the most difficult of times. We have taken the guesswork out of planning for a funeral, ensuring there is money allocated to buying food, drinks, transportation and more. As a Value Plan client or beneficiary, you have the choice to use any of the benefits or redeem any one (or all) as cash. Your plan, your choice.
Depending on the plan you choose, you can get a mixture of the following benefits:
| Groceries Benefit – view | Airtime Benefit – view | Drinks Benefit – view | Clothing Benefit – view |
| Transport Benefit – view | Electricity Benefit – view | Meat Benefit – view |
So, who is eligible for cover? For a full list of the benefit options and providers for each, please download our benefit providers infographic →
How is my premium determined?
| Immediate Dependant Value Plan | Extended Dependant Value Plan |
|---|---|
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Will premiums increase?
Our policies do not have an automatic annual increase. However, we do increase our policies from time to time to keep your policy cover in line with inflation, and to ensure the policy costs are managed. We will give you 31 days’ notice before any change, and will not make a change more than once a year.
** All benefits are fulfilled by WISH Fulfilment.
Who can I cover with the Prestige Teachers Value Plan?
Our Value Plans offer cover options for immediate and extended family members.
| Immediate Dependants | Extended Dependants |
|---|---|
You can choose to cover yourself and your immediate family (i.e. spouse and up to 6 of your children) for one low bundled monthly premium. |
If you would like to cover your extended family such as parents, siblings, grandchildren, grandparents, uncles, aunts, and more we have two affordable bundle options to choose from:
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What is the maximum age when taking out a policy?
Maximum entry ages apply for all Value Plan options, these are:
- Immediate Dependants Plan: 18-65 years (Policyholder and spouse).
- Extended Dependants Plan: 0-85 years.
- Child Dependants can be covered up to the age of 25 years on Immediate Plans if a registered full-time student. View details →
What about children? Up to what age are they covered?
Up to 6 child dependants can be covered under any Immediate Dependants Value Plan. To be covered as a child, they must be your, or your spouse’s biological child; (traditionally or legally) adopted child or stepchild. View Immediate Dependant benefit and premium options →
Children can be covered under your Immediate Dependants Plan as long as they are no older than 21. This cover is automatically extended to cover them until they are no older than 25 if they are studying full-time*.
Older children, children who are no longer studying, or children of your family that you are taking care of, can all be covered under our Extended Dependant Value Plans. View Extended Dependant benefit and premium options →
* Ts&Cs apply. View policy documents for more information.
Are there any waiting periods applicable to the Value Plans?
The following waiting periods apply to our Value Plans:
- Accidental Death – There is NO waiting period for accidental death on any Value Plans. Cover for accidental death starts as soon as the first premium is received.
- Immediate Dependant Waiting Periods – A FOUR (4) month waiting period applies for all Immediate Dependants in the event of natural death, this means that cover is provided for natural death once 4 consecutive premiums are received and the Immediate Dependant Value Plan policy has been in force for 4 months.
- Extended Dependant Waiting Periods – A SIX (6) month waiting period applies for all Extended Dependants in the event of natural death, this means that cover is provided for natural death once 6 consecutive premiums are received and the Extended Dependant Value Plan policy has been in force for 6 months.
What if I moved from another insurer? Will a waiting period apply?
No new waiting period(s) will apply where the policy serves as a replacement for an existing similar policy. We will have a look at your current policy and what it covers to determine if any new waiting periods need to be added. If you want to take out additional cover that was not part of your original plan then new waiting times will apply for the additional cover.
What if death is as a result of suicide?
Suicide is excluded from cover for the first 12 months of the policy.
* Ts&Cs apply. View policy documents for more information.
Can I take the cash instead of the Value Plan benefit(s)?
Yes, beneficiaries can choose to take the benefit value in cash for any, or all of the benefits available on the Value Plan. The following options are available to the beneficiary when redeeming Value Plan benefits:
- Receive all benefits into a Shoprite, Checkers, or USave Money Market account,
- Select individual vouchers which are redeemable at our retail partners, or
- Elect to receive cash for any, or all, of the benefits.
For a full list of the benefit options and providers for each, please download our benefit providers infographic →
How do I submit a claim for my Value Plan benefits?
Visit our claims section for more information on the various ways that you can use to submit a claim, as well as the supporting documents that need to accompany your claim.
How do I redeem my Value Plan benefits if my claim has been approved?
Once the claim has been approved, the nominated beneficiary will receive an SMS with a link to our benefit selection platform. Follow this link to decide for each of the applicable benefits, which provider the benefit would like to be redeemed through.
For a full list of the benefit options and providers for each, please download our benefit providers infographic →
If you would like to speak to an agent about redeeming your Value Plan benefits, you can call 0861 001 788, and they will assist you with your selection.
What is the Airtime Benefit, and how do I redeem it?
The Airtime Benefit provides airtime to a prepaid cellphone number of your choice, to assist with funeral arrangements.
Once you have selected the benefit on the link provided in the SMS following claim approval, and entered the prepaid cellphone number that must receive the airtime top-up, the airtime will automatically be loaded to that number by your network (Vodacom, MTN, Cell C, or Telkom.)
How do I redeem this benefit?
➜ Step 1 You will get an SMS when you make an Airtime Benefit selection. |
➜ Step 2 – All Mobile Networks Your network will then SMS you, confirming the automatic loading of prepaid airtime to the number selected. |
IMPORTANT TO KNOW
The mobile number provided for this benefit must be a prepaid number.
What are the Grocery, Meat, and Drinks Benefits, and how do I redeem them?
The Groceries, Meat, and Drinks Benefits provide vouchers (to the value stated in your policy) for you to use to purchase the food and beverages required for the funeral and related events. These vouchers are paid into a Checkers Money Market account for you to use at any Shoprite, Checkers, or USave store.
Once you have selected the Benefits on the link provided in the SMS received following claim approval, you will receive the vouchers on the mobile number provided.
How do I redeem this benefit?
➜ Step 1 Any time you select Shoprite, Checkers, or USave (for all benefits, or select ones), you will receive an SMS, e.g. stand-alone Grocery Benefit, or if selected the combined amount for all benefits. |
➜ Step 2 If you have an existing Money Market account, you will receive an SMS confirming the funds are in your Money Market account, ready to use. Next, at your nearest Shoprite, Checkers, or USave:
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IMPORTANT TO KNOW
The mobile number used to register your Money Market Account must be the same one used during benefit selection.
What is the Clothing Benefit, and how do I redeem it?
The Clothing Benefit provides a voucher (to the value stated in your policy) for you to use to purchase clothes for the funeral. These vouchers are paid to one of the selected providers for you to use in-store.
How do I redeem this benefit?
➜ Step 1 You will get an SMS when you make a Clothing Benefit selection. |
➜ Step 2 – PEP
➜ Step 2 – PnP Clothing
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IMPORTANT TO KNOW
You will be responsible for any additional amounts payable when redeeming your voucher at PnP Clothing or PEP. Vouchers cannot be exchanged for cash, and no change will be given.
What is the Electricity Benefit, and how do I redeem it?
The Electricity Benefit provides a top up to a prepaid meter, either to cover the additional electricity you use as a result of the funeral arrangements, or to assist to cover some unexpected expenses.
How do I redeem this benefit?
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➜ Step 1 You will get an SMS when you make an Electricity Benefit selection. |
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➜ Step 2 – Smart Meters The recharge token will be sent via SMS to the cellphone number selected which will show as 0000, meaning the electricity has been automatically topped up to the prepaid meter provided. ➜ Step 2 – Standard Meters The recharge token will be sent via SMS to the cellphone number selected which will show as a 15-digit code. Enter the code on the prepaid meter provided. |
IMPORTANT TO KNOW
Mobile and prepaid electricity meter numbers must align with those entered when selecting the benefits.
What is the Transport Benefit, and how do I redeem it?
In order to arrange transport to/from the funeral, or to allow travel for family members, you can use the value stated in the policy, under this benefit to get either:
- A voucher off flights with Airlink,
- A voucher off bus tickets with Intercape, or
- Uber vouchers.
How do I redeem this benefit?
➜ Step 1 You will get an SMS when you make a Transport Benefit selection. |
➜ Step 2 – Airlink
➜ Step 2 – Intercape
➜ Step 2 – Uber
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IMPORTANT TO KNOW
For Airlink and Intercape:
- You will be responsible for any additional amounts payable. The voucher can only be used once, any remaining amounts will be forfeited if not redeemed.
For Uber:
- Vouchers are automatically loaded to your Uber wallet once the Uber account is created, and an alternative payment method is added (debit or credit card).
- The voucher must be sent to the same number as where the Uber account being used is registered.
- Select ‘Uber Wallet’ as the default payment method to utilise the voucher.
- An alternative payment method needs to be added to cover additional amounts if any trip exceeds the benefit amount remaining in the Uber wallet (even if there are currently sufficient funds available in the wallet).
- The wallet credit can be used for multiple trips until depleted.
- The wallet credit can be used on any Uber service, including Uber Eats and Uber Collect.
What happened to the Car Hire Benefit?
We have upgraded the Car Hire Benefit to the Transport Benefit to give our clients more options when arranging transport for the funeral. Now, if you need a bigger vehicle, you can hire an Uber Van; if you don’t have a license, order an Uber. If you have a large amount of family that needs to come up, or go down to the funeral, you can book flights, bus tickets and more.
Do benefit vouchers expire?
Yes, some vouchers do expire. When you receive a voucher be sure to use the voucher before the expiry provided in the voucher SMS as these cannot be re-issued. All vouchers will be valid for at least six (6) months.
* Ts&Cs apply. View policy documents for more information.
Please refer to the specific benefit provider’s website for more information on the terms and conditions relating to vouchers and their use.
- Grocery, Meat, and Drinks Benefit: Checkers Money Market (Shoprite, Checkers, or Usave)
- Transport Benefit: Airlink, Intercape, and Uber
- Clothing Benefit: PEP, and PnP Clothing
- Airtime Benefit: Vodacom, Cell C, MTN, and Telkom
Where do I go to get help regarding my benefits?
Contact our friendly Client Services department on 0861 001 788 or at info@nhb.co.za for assistance with any of the Value Plan benefits or if you encounter any issues with the redemption process.
I made a mistake, can the voucher be re-issued?
If the voucher has not been redeemed, call us immediately on 0861 001 788, and we may be able to assist. We will try our best to assist, but once a voucher has been sent to a number (and this number is not yours), and it has been used, we will not be able to recover the funds.
Please remember:
- Make sure that the mobile number provided is correct.
- Don’t get help from strangers.
- Don’t forward your link to others.
If you are unsure of how to use or redeem the benefits, rather call us on 0861 001 788
What is a Money Market Account, and how is it used for Value Plan benefits?
The Shoprite, Checkers, or USave Money Market account allows you to receive funds, perform daily transactions, and is regulated the same as any other bank. The money is safe once it is paid to the Money Market account and there are no costs to sign up or to keep funds safe.
The benefit of using a Money Market account is that an account holder (beneficiary) is not required to use the entire voucher amount in a single transaction. For example, if a Money Market account holder has a voucher with a R1,000 balance in their account, they can spend R150 on their current purchase, leaving R850 available for future use.
If the nominated Value Plan beneficiary does not redeem the money, the funds remain available in the Money Market account (the same as it would in a bank account) and do not expire.
IMPORTANT TO KNOW
The mobile number used to register your Money Market Account must be the same one used during benefit selection.
Already have a Money Market Account?
When selecting these benefits, provide the mobile number linked to your Money Markey account and the voucher will then automatically be loaded to your Money Market account.
Don’t have a Money Market Account?
Visit moneymarketaccount.co.za for ways to register your account with the mobile number provided at claim stage.
My Money Market linked phone number has changed, what do I do?
You can change your number in two ways: Dial the Money Market support desk at 0860 01 07 09 or visit your nearest Shoprite, Checkers, Checkers Hyper or Usave store for assistance.
How can I change my 5-digit PIN?
You can create a new PIN in the following ways: Using the Shoprite app, by dialling the Money Market support desk at 0860 01 07 09 or visiting your nearest Shoprite, Checkers, Checkers Hyper or Usave store for assistance. Please have your ID and original cellphone handy when calling the support desk or going in-store.
For any questions about your Money Market account and how to use it, please visit https://moneymarketaccount.co.za/help.
How do I redeem my Money Market voucher(s)?
Redeeming your Money Market voucher(s) is quick and easy with WhatsApp and USSD options available to Value Plan policyholders.
Do I need to have data on my phone to redeem my benefits?
No data is needed! Redeeming your Value Plan benefits does not require any data and is data-free for all policyholders.
Who is WISH Fulfilment?
WISH Fulfilment creates loyalty and rewards programs, provides benefits and incentives to make sure that the aspirations and WISH’s of our policyholders become reality.
WISH’s mission is to make a significant difference in people’s lives by introducing meaningful programs that help to realise people’s aspirations, big or small.
We’ve partnered with WISH Fulfilment to fulfil all Value Plan benefits.
Funeral benefits underwritten by Assupol Life Ltd. An insurer licensed to conduct life insurance business.
Authorised financial services provider. FSP53.
